About the Position Description This leading Australian organization are part of the NSW Government and service close to four million customers. They provide customers with state of the art facilities and are committed to delivering a high standard of service on a daily basis. Based in the heart of Parramatta, this high performing team of Collection and Litigation Officers are seeking to employ a number of experienced Collectors to join them during this exciting period of change. If you are successful in this role, you will be joining a team of professional, supportive and dedicated staff who are solution orientated. You will be consistently challenged in this role as no two days are ever the same! Benefits Extensive training & development provided prior to jumping on the phones! Contracts are expected to extend up to 2 years! Fantastic career opportunities are on offer! Permanent possibilities! Supportive & friendly working environment! Dedicated and approachable Management! The Job Reporting through to the Head of Collections, you will be responsible for the following duties Complex consumer collections for accounts which are over 30 days in arrears Negotiating and accepting payment arrangements Conducting an initial assessment for hardship cases Liaising with various internal departments to solve customer queries Qualifications You . To be successful in this role you must have experience in the following areas Exposure to SAP is highly advantageous Minimum 3 years experience in commercial collections or credit control Extremely strong negotiation skills Extremely strong customer service skills Basic/Intermediate Excel skills Strong written & verbal communication skills How to apply . If you re looking for stability in your next contract then be sure to apply now!Send your application to bscott@sbrecruitment. com or call Belle on 02 9002 5000 for a confidential conversation. Other information Company SB Recruitment Salary $ 30.00 - 35.00 Per Hour Type Temporary - Sourcing no - Principals only. Recruiters, please don t contact this job advertiser. no - Please, no phone calls about this job! no - Reposting this message elsewhere is NOT OK. This is a contract job.