Experienced in several fields, an individual who commits to being an asset to the company by providing excellent service, dedication, hard work and the desire to learn and expand through the role given. Hands on and self-managed, tackling problems in the most effective way. Passionate towards IT and technology, continuously seeking to enhance skill levels, already having a good understanding of the basic and intermediate sides of troubleshooting, installations and maintenance. IT Experiences and Interests Numerous practice over the years using Windows systems and software to perform tasks for personal and general purposes. Well-versed in helping others with the installation and maintenance of their systems/devices, putting my knowledge to the test by diagnosing problems and resolving them efficiently these problems are also hardware related. Skills Installing new systems Installing / updating necessary drivers for hardware performance and maintenance Replacing components for mobile and PC Installation of computer peripherals Printers, scanners, monitors Transferring, backing up and recovering data Upgrading to latest versions of software to ensure support and performance Installing anti-virus software to strengthen security Excellent diagnostic and resolving abilities GOALS Reach a professional level in the industry Make a difference to the way people use their devices Be introduced to cyber security developing, networks, firewalls, penetration testing Be introduced to common programming languages used in online environments Be a part of a successful, growing organization Provide excellent services within IT Continue to learn and expand current abilities SYSTEMS Windows OS XP, 7, 10 IOS Mac OS OBD Diagnostics, vehicles SOFTWARE Microsoft Office Word, Excel, PowerPoint Antivirus, various MacAfee, AVG, Norton, Bitdefender VPN WinRAR Hardware / Devices iPhone iPad Laptop / desktop HP, Dell, Apple Monitors Projectors Printers Scanners Hard drives.