About the Position WERE FOR your growth... At AIA Australia we focus on career development, people development and leadership capability, so that youll be nurtured and have all the opportunities to reach your full potential. Join one of Asia Pacifics largest life insurers that is committed to your personal and professional growth. Reporting to the Claims Team Leader your role will be to proactively manage claims in line with our customer experience principles and policy terms and conditions, ensuring that the client is given a fair assessment without compromising AIA Australias reputation and brand in any way. You understand the importance of being able to personalise each interaction, being friendly, polite and respectful. Your ability to listen with understanding and empathy, identify useful information and proactively find solutions will really set you up for success. Ideally you will have experience in assessing claims through the practical application of the policy terms and conditions, analysis of medical, financial and other relevant information. Whether you are looking at a career change, or simply changing organisations with multiple opportunities now open across Group Insurance space now is the time to join AIA WERE FOR your wellbeing... We understand healthy employees are happy employees. Thats why we have a culture of care that promotes wellbeing, inclusion and flexibility. With fruit box deliveries, recharge days, flexible work arrangements and an AIA Vitality membership (including a FitBit), we endorse work life balance. WERE FOR your recognition... We recognise your efforts and hard work because we understand that everyone in our AIA family is important. When people feel valued, they become more productive and satisfied, and we want you to feel inspired every day. WERE FOR your success... Your success is ours. Not only do we provide you with all the resources for you to thrive, we enable you to be the best that you can be. We encourage creative thinking and you will even be rewarded for it WERE FOR you... For further information ul Other information Salary Competitive Type Permanent no - Principals only. Recruiters, please don t contact this job advertiser. no - Please, no phone calls about this job! no - Reposting this message elsewhere is NOT OK. This is a contract job.