About the Position Permanent Roles New Digital Products Financial Services Client Financial services client requires two permanent UX Designers to work on new digital banking products. Responsibilities Utilise HCD methodologies & best practices to identify customer pain points, ideate possible solutions, validate and test, in order to improve the customers experience across digital products and channels. Collaborate with other designers, developers, project and product managers. Plan, organise and facilitate workshops, scoping sessions, co-creation sessions and other group activities with customers and stakeholders. Create and maintain detailed customer journeys based on findings and evidence from research. Conduct and document competitive and comparative research, interviews, testing, surveys and other HCD activities as required. Contribute innovative ideas and concepts that will enhance the customers experience. Create low-fi sketches, concepts and wireframes and prototypes of ideas and possible solutions, documenting user flows and interactions. Required Skills & Experience Expertise in the facilitation of workshops and design walkthroughs with a variety of stakeholders, communicating design rationale clearly and effectively. Solid understanding of usability and accessibility issues and strategies to overcome these. Solid understanding of the technical requirements within the digital media space including responsive web and native mobile. Ability to work collaboratively and manage stakeholders at all levels. Understanding of Agile methodologies beneficial. Ability to work under pressure and prioritise. Strong presentation and influencing skills. Other information Company Hudson Type Permanent no - Principals only. Recruiters, please don t contact this job advertiser. no - Please, no phone calls about this job! no - Reposting this message elsewhere is NOT OK.